Return Policy
- Returns are accepted for store credit only. All returns must be mailed back to us within 30 days of the date received.
- Please start return process by emailing shopsaltyspurs@gmail.com with your order number and item(s) you wish to return.
- Return shipping will be deducted from store credit.
- We will provide store credit via gift card to your email, as soon as we get your return.
- Sale items and accessories are FINAL SALE & cannot be returned. Any sale items or accessories returned, will NOT be processed. If you wish to have this item returned back to you, a $10 fee will incur. All sale items and all coupon codes 30% off and higher are FINAL SALE and ineligible for return. Returns will not be processed for online or store credit.
- Merchandise must be in NEW condition. This means, unworn, unwashed, odor free and must not contain ANY markings from deodorant, make-up, etc. in order to receive exchange or store credit for the returned item(s). If any of the above are found on the product upon return, we will return the item to you and you are required to pay shipping.
- Salty Spurs Boutique is NOT responsible for lost OR stolen packages. If you believe your package may have been lost or stolen, please contact the USPS customer service team so they can assist you.
- Salty Spurs Boutique is NOT responsible for Return to Sender packages - you WILL be sent a reship invoice to resend your package back out. You will not be able to just receive a refund.